FAQ

Is it a free No-obligation measure and quote?
What type of products do you use?
Can you supply suitable windows and doors for high wind or bushfire zoned areas?
Do you have window and door options that reduce noise?
What type of timber windows do you supply?
What guarantee do you offer?
How quickly can you replace my windows and doors?
Do you remove old windows from the site?
How do I know if my windows need replacing?
What do you mean by competitive pricing?
What if my job requires structural modifications?
What if I’m not sure what windows or doors I want?
Are your products Australian Made?
What if I own a Character home in Adelaide, can you help me match my existing windows?

Is it a free No-obligation measure and quote?

Yes, a convenient time is arranged for our professional adviser to come to you, and discuss your needs, as well as take the required measurements. You will then be supplied with a written quotation – of which there is no obligation on your behalf.
Top of Page

What type of products do you use?

We only deal with manufacturers and suppliers that are accredited and that we know provide quality timber or aluminium products. This means not only is the manufacturing process top rate, but also the after market service and advice needs to stack up too.
Top of Page

Can you supply suitable windows and doors for high wind or bushfire zoned areas?

Yes, we supply any type of window or door to comply with zoning restrictions or other stipulated government requirements.
Top of Page

Do you have window and door options that reduce noise?

Yes, we have laminated glass or double glazing options that provide an insulating effect and significantly help to reduce noise penetrating into your home.
Top of Page

What type of timber windows do you supply?

We supply and recommend western red cedar or meranti timber frames which are measured and manufactured to meet your requirements. Western red cedar is functional, durable, rot-resistant timber that is very visually appealing as well.
Top of Page

What guarantee do you offer?

All windows and doors come with a 10 year manufacture’s warranty and all our work is performed by qualified and licensed tradesmen who really know what they are doing.  We stand by every product that we install with our own workmanship guarantee so you can have peace of mind of a quality job every time.
Top of Page

How quickly can you replace my windows and doors?

We generally have a 3-4 week turnaround from the time we place the order to the windows and doors being fully installed.
Top of Page

Do you remove old windows from the site?

Any waste that is created from the job including your old windows is cleaned up and taken away at the time of completion.
Top of Page

How do I know if my windows need replacing?

There are many signs that can alert you to the fact that your windows are not functioning correctly and may need replacing. Some of these include:

• Difficult to open or close the window
• Draft coming in through a closed window
• Windows rattling on windy days
• Rotting frames
• Water coming into the house when the window is closed.

Top of Page

What do you mean by competitive pricing?

We specialize in window and door replacements – it is what we do!  We install them every day and know the real cost and time constraints of getting the job done right, but it also means we can do the job efficiently with quality product that we know and trust so we are able to provide you with a price that is competitive and real.
Top of Page

What if my job requires structural modifications?

We are licensed builders, not just carpenters, so we are qualified and licensed to carry out additional structural modifications if your job requires. Whether it’s advice, design or council approval we can guide you right through to the complete installation of your windows and doors. We are your one-stop window replacement specialists.
Top of Page

What if I’m not sure what windows or doors I want?

When you book your free, no-obligation quote or friendly adviser will be able to assist and guide you on your options, they can even help you design your windows and doors so you can be sure they not only look good, but will also be functional.
Top of Page

Are your products Australian Made?

We only use Australian Made products that are specifically designed to provide comfort and be able to endure our harsh Australian environment providing you years of enjoyment.
Top of Page

What if I own a Character home in Adelaide, can you help me match my existing windows?

Yes, we do custom made windows to match in with your existing windows whether it’s a character home, church, warehouse, residential or commercial building.
Top of Page